01 / SNB Neo

Led Saudi National Bank's digital wallet redesign
Won it with a six-week proof of concept, then built and shipped it with a team of 13.
15+ years in product design and design leadership, including deep work in banking, fintech, and government across the GCC and EMEA.15+ years in product design and design leadership, across banking, fintech and government in the GCC and EMEA.
13
Designers led across two workstreams for Saudi National Bank’s Neo
0 → 20+
Designers across two units I built from scratch at CME and CoorB
3×
Reuse of a custom bilingual design system


Most of the work of leading design happens outside the design team. Getting a bank's legal and Shariah teams to agree on a screen. Convincing a founder that a feature is worth building. Making the case to engineers who never asked for design in the first place.
The team part is the easier half.

Introduced DesignOps and a leadership structure, mentored seniors into leads.
I also teach this.
I lead product design teams on complex financial, government and multilingual products, mostly across the GCC and EMEA.